How do I chat with an influencer?

This article will explain how you can chat directly with an influencer in Scrunch who has accepted your campaign invite.

To chat with an influencer:

  1. Navigate to the campaign in the menu on the left and click on the "Quotes" tab
  2. Click on the blue "Chat" button on an influencer's profile
  3. Start chatting directly with the influencer

Some things you should know:

  • You can only chat with influencers who have accepted your campaign invite.
  • A Scrunch team member will be included in every chat. We will only jump in if you or the influencer requests assistance or if there is something we can help with.
  • You can click "Request assistance" if you want a Scrunch campaign manager to jump in and answer a question or help resolve a problem.
  • Don't worry if you are not online when the influencer replies, you will receive an email when you receive a new chat message.